Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ThreadCRM website, platform, and related services (“Services”). By accessing or using ThreadCRM, you agree to be bound by these Terms.

If you do not agree, please do not use the Services.

1. About ThreadCRM

ThreadCRM (“we”, “our”, or “us”) provides a CRM platform designed to help B2B sales teams manage leads, outreach, workflows, and sales activity.

2. Eligibility

You must:

  • Be at least 18 years old
  • Have the authority to enter into these Terms on behalf of yourself or your organization

By using the Services, you confirm that you meet these requirements.

3. Account Registration

To use certain features, you may need to create an account.
You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us of any unauthorized use of your account

You are responsible for all activity that occurs under your account.

4. Use of the Services

You agree to use ThreadCRM only for lawful business purposes.
You must not:

  • Use the Services for illegal or unauthorized activities
  • Attempt to access systems or data not intended for you
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, copy, or misuse the platform

We reserve the right to suspend or terminate access if these rules are violated.

5. Subscription Plans & Trials

ThreadCRM may offer free trials, paid plans, or usage-based access.

  • Trial terms, pricing, and plan details are described on our website
  • We may modify plans or pricing with reasonable notice
  • Failure to pay applicable fees may result in suspension or termination of access
6. Customer Data

You retain ownership of all data you submit to ThreadCRM.
By using the Services, you grant us permission to:

  • Host, process, and store your data
  • Use data solely to provide and improve the Services

We handle customer data in accordance with our Privacy Policy

7. Intellectual Property

ThreadCRM and all related content, software, and branding are owned by us or our licensors.
You may not:

  • Copy, modify, or distribute any part of the Services
  • Use our trademarks or branding without permission

Except for the limited right to use the Services, no rights are granted to you.

8. Third-Party Services

ThreadCRM may integrate with or link to third-party services.
We are not responsible for:

  • Third-party content
  • Their terms or privacy practices
  • Any issues arising from their use

Use of third-party services is at your own risk.

9. Termination

You may stop using ThreadCRM at any time.
We may suspend or terminate your access if:

  • You violate these Terms
  • Your use poses a security or legal risk
  • Required by law

Upon termination, your right to use the Services ends.

10. Disclaimers

The Services are provided “as is” and “as available.”
We do not guarantee that:

  • The Services will be uninterrupted or error-free
  • Results obtained will meet specific expectations

To the fullest extent permitted by law, we disclaim all warranties.

11. Limitation of Liability

To the maximum extent permitted by law:

  • ThreadCRM will not be liable for indirect, incidental, or consequential damages
  • Our total liability will not exceed the amount paid by you for the Services in the preceding 12 months
12. Changes to These Terms

We may update these Terms from time to time.

  • Updates will be posted on this page
  • Continued use of the Services means acceptance of the updated Terms
13. Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, contact us at:

Email: hello@threadCRM.ai

Company: ThreadCRM